Shipping policy

Last updated: April 15, 2026

At Ovelari, we are committed to delivering your order safely and efficiently.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Once your order has been processed, you will receive a confirmation email with your tracking information.

Shipping Destinations

We currently ship to customers in:

• United States
• United Kingdom
• Canada
• Australia
• European Union countries

Estimated Delivery Time

Delivery times may vary depending on your location. Estimated delivery times are:

United States: 7–12 business days
United Kingdom: 7–12 business days
Canada: 7–12 business days
Australia: 7–12 business days
European Union: 7–12 business days

Please note that delivery times are estimates and may occasionally be affected by customs processing, carrier delays, or seasonal demand.

Shipping Costs

We offer free tracked shipping on all orders within our supported regions.

Order Confirmation

After placing your order, you will receive a confirmation email with your order details. Please ensure your email address is correct at checkout.

Order Tracking

All orders include tracking information. Once your order has shipped, you will receive an email containing your tracking number and instructions on how to track your shipment.

Customs, Duties, and Taxes

Depending on your location, international orders may be subject to customs duties or import taxes determined by your country’s customs authority. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your order appears delayed or lost during transit, please contact our support team at support@ovelari.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. Ovelari is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping details, please contact us immediately at support@ovelari.com.

Contact

If you have any questions regarding shipping or delivery, please contact us at:

Ovelari
Email: support@ovelari.com

 

This shipping policy applies to orders placed with Ovelari, operated by Ovelari LLC.