Privacy policy

Last updated: April 15, 2026

This Privacy Policy describes how Ovelari LLC (“we”, “our”, or “us”), a company registered in the United States, collects, uses, and shares your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

  • When you visit our website or make a purchase, we may collect the following types of personal information:
  • Contact information: name, billing address, shipping address, phone number, email address
  • Payment information: payment method details (processed securely via third-party providers such as Stripe, Shopify Payments and PayPal; we do not store full payment details)
  • Order information: products purchased, order history, transaction data
  • Account information: username, password, preferences (if you create an account)
  • Customer support data: any information you provide when contacting us
  • Technical data: IP address, browser type, device information, and interaction data
  • Usage data: pages visited, time spent on the site, and actions taken

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from you: when you place an order, fill out a form, or contact us
  • Automatically: through cookies and tracking technologies when you browse our website
  • From third parties: such as payment processors and service providers

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support and respond to inquiries
  • Send order confirmations and shipping updates
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure transaction security
  • Comply with legal obligations
  • Send marketing communications (only if you opt-in)

You can unsubscribe from marketing emails at any time using the link provided in our emails.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve your browsing experience
  • Analyze website traffic and performance
  • Personalize content and marketing

You can control or disable cookies through your browser settings.

5. Sharing Your Personal Information

We may share your personal information with trusted third parties only when necessary to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment providers (such as Stripe, Shopify Payments and PayPal)
  • Shipping and logistics partners
  • Analytics and marketing providers

These third parties only receive the information necessary to perform their services and are obligated to protect your data.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services
  • Comply with legal, tax, or accounting obligations
  • Resolve disputes and enforce our agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing
  • Request a copy of your data

To exercise any of these rights, please contact us using the details below.

8. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), we process your personal information based on:

  • Your consent
  • The performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States, where data protection laws may differ.

10. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

14. Contact Information  

For all inquiries, please contact us via email:
support@ovelari.com